How can I find my return label?Updated 9 days ago

Once you've reached the final page on the returns portal, you will be issued a return label to download, print, and attach to your parcel.

You will also receive a packing slip. If you forget to include it in your return, don't worry—our team can still match your return to the prepaid return label.

If you're having trouble finding your return label, please contact our customer service team at [email protected], and we'll be happy to assist you.

Please note that we currently cannot provide return labels for customers located in selected regions. You can find more information here.