Can I exchange my order for another size?Updated 9 days ago
One-Time Exchange Policy (within 30 days of delivery)
To be eligible for an exchange, items must meet the following requirements:
- Unworn, unwashed, in original packaging with tags attached.
- Free of perfume, body odour, deodorant, washing powder, makeup, tan marks, glitter, and pet hair.
- Not marked as final sale.
- Not underwear, towels, socks, or drinkware.
- Not an already exchanged item (store credit applies for returns of exchange items).
Steps to Exchange for a Different Size:
Start Return Process:
- Australia/New Zealand/Asia Pacific/Israel: Start return
- Canada/Europe/Rest of World: Start return
Select Items:
- Choose the items you are returning and provide the reason.
Choose Outcome:
- Select "Exchange for Another Size."
Submit:
- Submit the form and receive a free return label (available for selected locations).
Important Notes:
- Exchange stock cannot be held so we recommend sending your return off as soon as possible.