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Can I exchange my order for another size?Updated 9 days ago

One-Time Exchange Policy (within 30 days of delivery)

To be eligible for an exchange, items must meet the following requirements:

  • Unworn, unwashed, in original packaging with tags attached.
  • Free of perfume, body odour, deodorant, washing powder, makeup, tan marks, glitter, and pet hair.
  • Not marked as final sale.
  • Not underwear, towels, socks, or drinkware.
  • Not an already exchanged item (store credit applies for returns of exchange items).


Steps to Exchange for a Different Size:

  1. Start Return Process:

  2. Select Items:

    • Choose the items you are returning and provide the reason.
  3. Choose Outcome:

    • Select "Exchange for Another Size."
  4. Submit:

    • Submit the form and receive a free return label (available for selected locations).

Important Notes:

  • Exchange stock cannot be held so we recommend sending your return off as soon as possible.


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