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Exchanges

Can I exchange my order for another size?

One-Time Exchange Policy (within 30 days of delivery). To be eligible for an exchange, items must meet the following requirements:. Steps to Exchange for a Different Size:. Start Return Process:. Select Items:. Choose Outcome:. Submit:. Important Not

What should I do if my size isn’t available for exchange?

If your size isn't available for exchange, we recommend opting for a store credit instead, which can be used at any time. We're always listening to our customers, and we aim to bring back popular items, so keep an eye on restock notifications for you

How do I exchange my CSB items for a different colour or style?

All customers* are eligible to return their unworn CSB items for a one-time exchange within 30 days of delivery. Follow the steps below to exchange your items:. Log your return via the appropriate return portal:. Select the items you are returning an

Do you offer instant exchanges?

As of February 2025, our Instant Exchange option is no longer available. We continue to offer standard product exchanges. To proceed, please lodge your return as usual via our returns portal in the website footer.

How do I return my exchange order?

All customers are eligible to return their exchange order within 30 days of delivery. To return your exchange order:. Visit our returns portal and use your new exchange order number to initiate the return. Please note that only store credit will be p