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What happens if I select a refund but my payment card has been canceled?Updated 9 days ago

Refunds are only available to first-time customers.

If your card is lost, stolen, or cancelled, your refund will still be processed back to the original card used for your order. If the account linked to that card remains open, the funds will still be cleared.

Please note, we cannot process refunds to a different card or payment method.

If your refund has not cleared within 10 business days, please contact us here for further assistance.

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