Why don't you offer return labels to my country?Updated 9 days ago
Currently, CSB is unable to provide return labels for customers located in the following regions:
- Central & South America (All countries)
- Africa (All countries)
- Selected countries in Europe: Aland Islands, Albania, Andorra, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Estonia, Faroe Islands, Georgia, Gibraltar, Guernsey, Holy See (Vatican City State), Iceland, Isle Of Man, Jersey, Latvia, Liechtenstein, Lithuania, Malta, Moldova (Republic of), Monaco, Montenegro, North Macedonia (Republic of North Macedonia), Norway, Poland, Romania, Russian Federation, San Marino, Serbia, Svalbard and Jan Mayen Islands, Switzerland, Turkey, Ukraine
- Selected countries in Southeast Asia: Cambodia, Democratic People’s Republic of Korea, Hong Kong, India, Indonesia, Lao People’s Democratic Republic, Malaysia, Maldives, Macau (Special Administrative Region of China), Mongolia, Myanmar, Nepal, Philippines, People’s Republic of China (PRC), Republic of Korea, Sri Lanka, Thailand, Taiwan (Province of China), Timor-Leste (East Timor), Vietnam
- Selected countries in Oceania: Christmas Island, Cocos (Keeling) Islands, Cook Islands, Fiji, French Polynesia, Guam, Guinea, Heard Island, Kiribati, Marshall Islands, McDonald Islands, Micronesia (Federated States of), Nauru, New Caledonia, Niue, Norfolk Island, Northern Mariana Islands, Palau, Papua New Guinea, Pitcairn, Samoa, Solomon Islands, Tokelau, Tonga, Tuvalu, Vanuatu, Wallis and Futuna Islands
- Selected countries in Rest of World: Afghanistan, Antarctica, Armenia, Azerbaijan, Bangladesh, Bhutan, Bouvet Island, British Indian Ocean Territory, Brunei, Caribbean Islands, Darussalam, Iran (Islamic Republic of), Iraq, Israel, Jamaica, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Lebanon, Oman, Pakistan, Palestinian Territory (Occupied), Qatar, Saudi Arabia, Syrian Arab Republic, Tajikistan, Turkmenistan, United Arab Emirates, Uzbekistan, United States Minor Outlying Islands, French Southern Territories, South Georgia and The South Sandwich Islands, Yemen
To process your return, please book it as usual through our return portal. The final page will provide you with our return shipping address. You'll need to arrange the return using your own selected courier and cover the shipping costs involved.
Once your return is shipped, please enter the tracking number on your return status page in the portal. This step is important to ensure your return is processed correctly.
Please note that CSB is unable to reimburse shipping costs for returns from these regions.